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Posted 5/13/2008 3:02:30 PM
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What system do you use to manage multi-unit/multi-location retail, restaurant and franchisee development programs (new builds, remodels and equipment rollouts?   Is there a "defacto" system enables an owner or franchisor to connect with its franchisees, contractors, vendors and suppliers in a much more efficient and streamlined way?  As software authors, we're trying to solicit feedback on the basic functionality necessary to the franchise/franchisee community and a determine a price point for entry into the market.  Right now, we are currently thinking of offering the following core features: 

 

 

Collaboration related to Store Level Critical Dates (Renewals, Leases, Equipment Warranties) and Document Management (Construction Docs, Legal Docs, Vendor Docs, Equipment Specifications,
Warranty Information, Training Information & Policy Manuals)

Maintenance Tracking – Issues, Reporting, Supporting documents (history) and communication with Corporate, Internal associates, Vendors,  Partners/Stakeholders  (Legal Documentation)

Portfolio Management with visibility across multiple locations (custom reports, criteria tracking) and the ability to isolate problem stores through analysis, including archival of data.

Project Management Tools to  Create, Track, Manage Projects across multiple locations (New Builds, Remodels & Capital Projects like Kitchen upgrades, Equipment Installs)

Provide integration with Real Estate GIS information on future/existing locations as well as retrieval of documents such as Aerials, Demo, Topos, Blueprints/Revisions etc. by location - as well as the management of dispositions of property.

Any other functionality you think might be necessary to help out a franchisor / franchisee?

 

 

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