﻿<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>IFA Forums / Prospective Franchisee Forum / Prospective Franchisee FranChoice Discussion Forum </title><generator>InstantForum.NET v4.1.3</generator><description>IFA Forums</description><link>http://forum.franchise.org/</link><webMaster>forums@franchise.org</webMaster><lastBuildDate>Tue, 16 Mar 2010 20:42:05 GMT</lastBuildDate><ttl>20</ttl><item><title>UFOC</title><link>http://forum.franchise.org/Topic841-16-1.aspx</link><description>Where can I find the requirements regarding disclosure in the UFOC?  I'm particularly interested in guidelines regarding the list of current/closed franchises at the end.  Are there specific regulations setting forth how the list is to be determined?  Thanks.</description><pubDate>Thu, 25 Feb 2010 23:39:57 GMT</pubDate><dc:creator>DaphneD</dc:creator></item><item><title>Energy Auditing franchise</title><link>http://forum.franchise.org/Topic576-16-1.aspx</link><description>Any input on the energy auditing franchises that seem to be popping up in the last few years? Ex.  energy doctors, pro energy consultants.</description><pubDate>Wed, 22 Apr 2009 18:03:21 GMT</pubDate><dc:creator>bulldog25</dc:creator></item><item><title>What are the right questions to ask?</title><link>http://forum.franchise.org/Topic657-16-1.aspx</link><description>I am a prospective franchisee in the early stages of researching different firms to find the right fit. In your opinion, what are the right questions to ask current owners, and franchisors regarding their businesses? How do I cut through the fluff and get right to the "meat" in order to get an accurate risk assessment?</description><pubDate>Mon, 29 Jun 2009 13:15:28 GMT</pubDate><dc:creator>Perko</dc:creator></item><item><title>Good Marketing in a Bad Economy</title><link>http://forum.franchise.org/Topic653-16-1.aspx</link><description>The important thing to remember about branding and marketing is that it’s not fluff, it’s not a luxury, it’s not extraneous. It’s vital, during both good times and bad. So even if the market dictates that you must cut your budget, be sure you’re not cutting your business’s throat along with it. &lt;br&gt;&lt;br&gt;The less money you have, the more important it becomes that you use it well. Here are a few tips on getting the most bang from your skinny buck.&lt;br&gt;&lt;br&gt;1. Happy customers are your most valuable asset. Engage them. Whether it’s online or face to face, ask them to recommend you. If you’re getting good comments online, thank people. If you get some bad ones, respond and ask how you can make things better. Then actually follow up and make things better. Ask your customers what they want or need and give it to them.  &lt;br&gt;&lt;br&gt;2. Narrow your target. When you have less to spend, spend it on fewer people who are more valuable. Really look at what your offer is, examine who needs it most and is most likely to buy, and segment more narrowly. Move from mass to target media where it seems sensible. Choose your online tools very carefully, sharpen your senses, get inside their heads. Know what they want to hear, then say it. &lt;br&gt;&lt;br&gt;3. People still want to buy stuff, just for less. However, they’re looking for value, not just the lowest price. Emphasize the benefits of your product or service - how long it will last, what it will do for the customer, what it stands for - and not just price. Otherwise, the only thing you’ll be known for is being cheap. &lt;br&gt;&lt;br&gt;4. Measure twice, cut once. Look at ROI and adjust accordingly. See what affect your program is having on awareness, perception, sales. Don’t waste a cent of that precious budget. &lt;br&gt;&lt;br&gt;5. Have a great marketing partner who watches your money as closely as you do. If your agency’s culture is simply spend, spend, spend then you should leave, leave, leave. &lt;br&gt;&lt;br&gt;It’s not easy for anyone these days, but  businesses that spend wisely will come through it best. Good luck.</description><pubDate>Fri, 26 Jun 2009 15:29:41 GMT</pubDate><dc:creator>careyj</dc:creator></item><item><title>Franchize or not?</title><link>http://forum.franchise.org/Topic606-16-1.aspx</link><description>Hi all,&lt;/P&gt;&lt;P&gt;I am a new member to this forum, &amp;amp; want to ask a question:&lt;FONT size=2&gt;&lt;SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"&gt;&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;&lt;o:p&gt; &lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal&gt;&lt;FONT face=Arial size=2&gt;&lt;SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"&gt;If the franchising corporation has financial problems (such as filed bankrupt protection), but there is one store that has been making good profits in last few years. Is this still a good buy or not? &lt;/SPAN&gt;&lt;/FONT&gt;&lt;FONT face=Arial size=2&gt;&lt;SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"&gt;What kind of risks are involved?&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal&gt;&lt;FONT face=Arial size=2&gt;&lt;SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"&gt;Please advise,&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;ewing</description><pubDate>Tue, 19 May 2009 17:09:16 GMT</pubDate><dc:creator>ewing</dc:creator></item><item><title>Online Tutoring Franchise Is Available</title><link>http://forum.franchise.org/Topic603-16-1.aspx</link><description>ONLINE TUTORING FRANCHISE&lt;br&gt;Start Your Own Business!!!&lt;br&gt;&lt;br&gt;Get ready for the ride of your life!!!&lt;br&gt;&lt;br&gt;The best online business on the planet!!! Earn unlimited income, simple and easy!!!&lt;br&gt;Low start up fees and low monthly overhead. &lt;br&gt;No inventory carrying costs. &lt;br&gt;Products and services that appeal to the masses with stable, growing and long-term demand. &lt;br&gt;A business vehicle that produces a very lucrative income with the potential to be in positive cash flow in 2-8 weeks. &lt;br&gt;If you are ready to operate your own business, boost your income and improve the quality of your lifestyle, you owe it to yourself to look closely at our business and follow up by contacting us for a brief interview.&lt;br&gt;&lt;br&gt;This opportunity costs 10,000 USD*, to find out more please mail to the following address mark.willson@zkam.org&lt;br&gt;&lt;br&gt; * Financing opportunities available&lt;br&gt;&lt;br&gt;</description><pubDate>Mon, 18 May 2009 15:15:06 GMT</pubDate><dc:creator>talmir.ali</dc:creator></item><item><title>Do Your Own Busnies</title><link>http://forum.franchise.org/Topic602-16-1.aspx</link><description>Business Opportunity-Web designing Franchise&lt;br&gt;&lt;br&gt;A few quick questions...&lt;br&gt;•	Would you like to be your own boss? &lt;br&gt;•	Do you want to run your own business? &lt;br&gt;•	Do you want to achieve financial freedom operating in an industry continually on the rise?&lt;br&gt;If you answered yes to the above, keep reading...&lt;br&gt;•	Imagine web design made easy &lt;br&gt;•	Imagine operating your very own web design business without spending years learning all the technical jargon. &lt;br&gt;•	With us you can! &lt;br&gt;•	We have developed easy to use software which allows you to create fantastic looking websites in no time at all. &lt;br&gt;•	No technical knowledge required – it is that easy!!&lt;br&gt;We have successful licensees in countries all over the world following our simple, yet highly effective business model to better their own lives and achieve financial freedom.&lt;br&gt;&lt;br&gt;By using our services you can design websites quickly, increase your profitability and gain fantastic market share due to the prices and quality of websites you produce.&lt;br&gt;&lt;br&gt;With the assistance you can literally build a website in a few hours, whilst still charging the prices of traditional web designers. Think about this for a second, because you are designing websites quickly, your profitability will go through the roof. Our services are so quick	&lt;br&gt; &lt;br&gt;It allows you to position your prices where you can undercut all the competition with price, but not quality. We have identified a massive gap in the market; there are too many businesses, sports clubs, and community groups etc that don't have a website.&lt;br&gt;&lt;br&gt;	 &lt;br&gt;&lt;br&gt;This opportunity costs 10,000 USD*, to find out more please mail to the following address mark.willson@zkam.org&lt;br&gt;*financing opportunities available&lt;br&gt;&lt;br&gt;&lt;br&gt;</description><pubDate>Mon, 18 May 2009 15:14:18 GMT</pubDate><dc:creator>talmir.ali</dc:creator></item><item><title>Do Franchise purchases increase or decrease during bad economic times (like now)?</title><link>http://forum.franchise.org/Topic388-16-1.aspx</link><description>One would think bad times mean people take less chances (a new franchise for ex.).  But with all the layoffs and limited opportunities during bad times, maybe franchises actually increase.&lt;/P&gt;&lt;P&gt;Is there any research available on this?  Does anyone know the general rule?</description><pubDate>Mon, 24 Mar 2008 13:09:20 GMT</pubDate><dc:creator>L..A. Jones</dc:creator></item><item><title>Disastor restoration franchises</title><link>http://forum.franchise.org/Topic578-16-1.aspx</link><description>Anybody have any experience with this industry?  Servpro and servicemaster in my area are all full but there is a puroclean territory available.</description><pubDate>Wed, 22 Apr 2009 18:06:04 GMT</pubDate><dc:creator>bulldog25</dc:creator></item><item><title>Refrigeration Abatement &amp; Recovery</title><link>http://forum.franchise.org/Topic571-16-1.aspx</link><description>Is there any feedback on Rapid Recovery franchise opportunity out there?</description><pubDate>Sun, 19 Apr 2009 15:19:33 GMT</pubDate><dc:creator>tomtaras</dc:creator></item><item><title>Do I really need an attorney to review the UFOC(FDD)?</title><link>http://forum.franchise.org/Topic474-16-1.aspx</link><description>I'm in the final stages of researching a Snip-its franchise and I'm awaiting pre-qualification loan approval. I'm wondering if I need to find an attorney and cpa before signing franchise agreement.</description><pubDate>Wed, 24 Sep 2008 00:21:07 GMT</pubDate><dc:creator>randrmom</dc:creator></item><item><title>Franchise Termination, please help</title><link>http://forum.franchise.org/Topic457-16-1.aspx</link><description>My franchise has just sent me a "Notice of Termination".&lt;br&gt;&lt;br&gt;I was wondering if anyone else was put in this situation?&lt;br&gt;&lt;br&gt;I am not really concerned about being terminated, it actually relieved a lot of stress. But my main concern is being responsible for Legal Fees incurred by the Franchisor, which they want me to pay. I am in contact with a lawyer, but just wanted some scenarios from any others.</description><pubDate>Thu, 21 Aug 2008 18:05:24 GMT</pubDate><dc:creator>paul@kahunadelights.com</dc:creator></item><item><title>Looking for recent performance reviews of UPS Store.</title><link>http://forum.franchise.org/Topic522-16-1.aspx</link><description>Anyone know where I can find one?</description><pubDate>Fri, 20 Feb 2009 22:26:31 GMT</pubDate><dc:creator>wyattbiker</dc:creator></item><item><title>In today's climate what is attractive to a broker?</title><link>http://forum.franchise.org/Topic507-16-1.aspx</link><description>Hello,&lt;br&gt;&lt;br&gt;We are a new franchisor and are wrestling with the fees we should pay to the brokers to incentivise them to show our concept.  Is there an easy answer as to how we present the offering?  We have several broker groups interested but we are being told that today a $15,000 commission is a little light.  &lt;br&gt;&lt;br&gt;Our concept is retail in nature has a franchise fee of $30,000 with a total investment between $90,000 and $140,000.  Let's just say this has a potential for high volume of sales (new technology, little to no competition) and we offer the brokers $15,000 per deal.  Is that reasonable, or should we expect to have to pay higher commissions, royalties, equity, and up-front fees to be included in inventory?  If we introduce high we cannot go lower, if we introduce low we may not get deals.  I'm not necessarily opposed to going high but we have yet to even try to sell organically.  Any advise out there given today's state of the economy?  I am told that 1-2 years ago we could just go in at $15,000 and expect results.&lt;br&gt;&lt;br&gt;Thanks,&lt;br&gt;Ron</description><pubDate>Fri, 12 Dec 2008 16:12:34 GMT</pubDate><dc:creator>RonD</dc:creator></item><item><title>Anyone have knowledge on a new complay- Dryer Vent Wizard?</title><link>http://forum.franchise.org/Topic490-16-1.aspx</link><description>I am looking at a couple of Franchises from the help of Franchoice.  Does anyone have a opinion or knowledge of Dryer Vent Wizard?  I am also looking into Fish Window Cleaning.  They both seem like good companies.</description><pubDate>Tue, 21 Oct 2008 11:57:25 GMT</pubDate><dc:creator>Prestonlee1</dc:creator></item><item><title>Franchise ownership as an investor</title><link>http://forum.franchise.org/Topic338-16-1.aspx</link><description>I am exploring the possibilities of purchasing a franchise and do not plan on immediately acting as an operator, only as the investor.  I have several candidates who are interested in the concept of becoming a part owner of the business in exchange for running the show.  &lt;P&gt;My initial thoughts are that the selected operator/partner would own half of net profits (or a % yet to be determined.  My role would be to act as the investor/board of directors - much like how a venture capital firm functions.  The operator's role will be to focus on every aspect of the business from start up (except build out) to daily operations until the business is consistent and profitable.  The operator will assume the responsibility of opening the 2nd store in year two and the 3rd in year three... ultimately managing all three stores.&lt;/P&gt;&lt;P&gt;As an example, if 20% net monthly profits are achieved on a hypothetical monthly gross revenue of $50k, then net monthly profit equals $10k.  The operator partner would receive $5k from the split.  The investor would receive the same.  This amount would "conceivably" double and triple with addition of stores 2 and 3.&lt;/P&gt;&lt;P&gt;With this said, I am wondering if there are any other franchise owners on the board who operate in this fashion and what input or advice you may have on the topic of owning a franchise solely as an investor.&lt;/P&gt;&lt;P&gt;Thank you,&lt;/P&gt;&lt;P&gt;John &lt;/P&gt;&lt;P&gt;  </description><pubDate>Thu, 17 Jan 2008 23:49:14 GMT</pubDate><dc:creator>tallest1</dc:creator></item><item><title>question on finding an earnings claim</title><link>http://forum.franchise.org/Topic454-16-1.aspx</link><description>i am thinking of starting a franchise or becoming a franchisee down the road. i have been trying to find examples of UFOC's and especially the earnings claim part. thats a big one. how much can i expect to make? i can't find much on the internet. anyone got any suggestions on where i can get a hold of a &lt;U&gt;free example&lt;/U&gt; a UFOC and the earnings claim? so i can get familiar with the fourm. &lt;/P&gt;&lt;P&gt;thx</description><pubDate>Thu, 14 Aug 2008 07:02:26 GMT</pubDate><dc:creator>feb3nash</dc:creator></item><item><title>Aire Serv Heating and Air Conditioning experience?</title><link>http://forum.franchise.org/Topic455-16-1.aspx</link><description>I'm trying to get as much information about this business. Please share your experience (positive or negative) with this franchise</description><pubDate>Fri, 15 Aug 2008 04:53:21 GMT</pubDate><dc:creator>hopeful</dc:creator></item><item><title>Franchise requirements?</title><link>http://forum.franchise.org/Topic291-16-1.aspx</link><description>I am a military veteran and very interested in getting a franchise.  I have the franchise fee for a lot of the opportunities,  but I don't have the required net worth for a lot of them,  do anyone know if franchisors will work with you if you don't meet all the requirements.</description><pubDate>Fri, 26 Oct 2007 21:49:28 GMT</pubDate><dc:creator>jwest82</dc:creator></item><item><title>Looking for advice re Fitness/Gym franchise</title><link>http://forum.franchise.org/Topic294-16-1.aspx</link><description>I am thinking about starting a fitness/gym franchise in TX, north of Houston and would love to hear from franchisees with any experience - positive and negative, thanks</description><pubDate>Sat, 03 Nov 2007 12:37:31 GMT</pubDate><dc:creator>Ralfbless</dc:creator></item><item><title>Play It Again Sports Experience?</title><link>http://forum.franchise.org/Topic403-16-1.aspx</link><description>Howdy!&lt;/P&gt;&lt;P&gt;Does anyone have any feedback they are willing to share regarding their experiences with PIAS and the franchisor, Winmark Corporation?  I know that before Winmark purchased it, they were not exactly discerning about to whom they offered franchises, but I am curious about support, training, purchasing power, etc.  Any guidance would be much appreciated.</description><pubDate>Tue, 15 Apr 2008 12:08:44 GMT</pubDate><dc:creator>wrlygirl</dc:creator></item><item><title>new video game franchise</title><link>http://forum.franchise.org/Topic192-16-1.aspx</link><description>&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt"&gt;&lt;FONT color=#333333&gt;&lt;SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana"&gt;Wondering if anyone else has heard of "play n trade" stores?  I saw one in my area and I thought they had a very nice merchandising set-up - everything faced out and well presented - but I was somewhat concerned about their inventory as it looked very light compared to others like EB and Gamestop.  Also, shortly after opening up I started getting several promotional offers from GameStop so it doesn't look like they'll be allowing start-ups into their backyards anytime soon, but I was wondernig if anyone else has had experience with these guys?  Especially in terms of having to deal with larger competitors?  I would hate to put all my seed money into an operation and then just get blunted right out of the gate.  Any other video game opportunities out there?&lt;/SPAN&gt;&lt;/FONT&gt;</description><pubDate>Thu, 19 Jul 2007 16:13:11 GMT</pubDate><dc:creator>ubercoin</dc:creator></item><item><title>Choosing a General Contractor</title><link>http://forum.franchise.org/Topic430-16-1.aspx</link><description>Hello all - &lt;/P&gt;&lt;P&gt;I am currently an MBA student at Boston University and am doing a research project for an e-Commerce class.  Our project is to improve a general contractors website.  In doing so, we are trying to understand what their primary customers (franchises) would like to see on a general contractors website, how the franchise finds a general contractor, and if there is information that would be helpful in making your decision to go with a contractor.  &lt;/P&gt;&lt;P&gt;*  How do you currently find a general contractor to build your franchise?&lt;/P&gt;&lt;P&gt;*  What are the determining factors in using a particular contractor?&lt;/P&gt;&lt;P&gt;*  What information would you find useful in choosing a contractor?&lt;/P&gt;&lt;P&gt;Any information you would provide, would be extremely helpful.  &lt;/P&gt;&lt;P&gt;Thanks for your help,&lt;/P&gt;&lt;P&gt;Kristy</description><pubDate>Thu, 19 Jun 2008 10:41:18 GMT</pubDate><dc:creator>KChatt</dc:creator></item><item><title>How to choose an ecommerce product?</title><link>http://forum.franchise.org/Topic425-16-1.aspx</link><description>In the part I, I had discussed briefly about how most of the small businesses go about selecting a product, whereas a successful small businessmen would be careful and would evaluate the product based on various aspects listed below before making a choice.&lt;br&gt;I will relist all the important factors, which one should consider before buying an ecommerce product (www.ritecart.co.uk) or software for their company.&lt;br&gt;1.	Ease of configuration&lt;br&gt;2.	Ability to Scale&lt;br&gt;3.	Useful latest features&lt;br&gt;4.	Available marketing tools with the product&lt;br&gt;5.	Ability to analyze data (analytics, not only google analytics!!)&lt;br&gt;6.	Reports&lt;br&gt;7.	Integration (with other modules, Like epos with near realtime online/offline synchronization of data and other packaged application )&lt;br&gt;8.	Customer Service&lt;br&gt;9.	Technical Support&lt;br&gt;10.	Technical Implementation Aspects&lt;br&gt;11.	Build vs Buy&lt;br&gt;Ease of Configuration-&lt;br&gt; It is very important that the product is configurable and suited for one’s current needs and future needs, Like some of the things one may want to determine that how easy it is to&lt;br&gt;·	Add products, categories and catalogs. Can this be dynamically created using administrative tool and dynamically displayed on the user side? Can it support multiple images with different resolution to be displayed on the user side?&lt;br&gt;·	Look and manage all the orders placed by the administrator? Before placing the order, does it check for inventories? Does it notify the administrators, if the inventories go below a threshold value? Can the administrator mix and match the shipment to the customer?&lt;br&gt;·	Create new sales store and new warehouses for inventories? Can the store’s inventory be picked up from different warehouses?&lt;br&gt;·	Define several types of prices for the same product like list price, default price, component price, sale price etc? Can the price be dynamically setup using a rules engine?&lt;br&gt;·	Associate a product with host of features like size, color, height, width, UOM, density, length etc? Can the product be setup and shown on the user side on any of the feature mentioned above or any of your new custom features?&lt;br&gt;·	Return an order, look at shopping list/wish list, browse through the items last visited, go to most popular products in store, discounted product or special product in store, look at promotional products, place a review on the product, recommend a product or provide a valuable feedback and look at the products which are most sought by the people who had brought the same product as the customer in past? &lt;br&gt;·	Can I select or add a new payment processor easily? I may want to use PayPAL today but I may need GoogleCheck out tomorrow. How many Payment engines does the product support?&lt;br&gt;·	Customize my shipment company or add a new shipping company? Can I integrate directly with ups, RoyalMail, USPS, Fedex etc?&lt;br&gt;Ability to Scale&lt;br&gt;As the company grows, eCommerce infrastructure should be able to grow with you, supporting more customers, products, and traffic as needed. Unfortunately, this doesn’t always occur, which is why scalability is such an important element in any ecommerce product (www.ritecart.co.uk) . &lt;br&gt;It is very important to know on what technology is the product built upon. Does the vendor have enough support or knowledge on the product?&lt;br&gt;This may sound like a mute point but all these factors do really matter. It may be easy for a vendor to use an opensource product and provide the required solution but most of the opensource solutions fail in the kind of support you get and to the kind of ownership you/vendor have on the product. &lt;br&gt;It has been my experience that even with the best of the open source products, when you look deep into the code, you realize that the pieces of code have been written by people who really don’t know what the other coders have been writing introducing lot of overheads in the code and a code which is in no way modular or object oriented, making it all the more difficult for any vendor company to provide support.&lt;br&gt;Important point is look for a company that treats your online store as an important long-term investment, and has a product with that track record. These priorities will keep you and your site up and running—whether your order volume is five a day or five thousand—without skipping a beat. Remember, an eCommerce company or product should support the total growth of your business, not limit it.&lt;br&gt;&lt;br&gt;Useful latest features&lt;br&gt;Although this may not sound important or required but this does remain one of the most important criteria while selecting an online ecommerce solution or product. &lt;br&gt;The latest features provide means and ways to improve your marketability and thereby the sale of your product. To name a few,&lt;br&gt;·	Products Last visited by the user&lt;br&gt;·	Ability to provide reviews by the user&lt;br&gt;·	Ability to list down the product rated higher by user community&lt;br&gt;·	Create Composite product and offer discount for composite products&lt;br&gt;·	Dynamic pricing of composite products. To price dynamically user created composite products&lt;br&gt;More current features product has, easier it is, for the merchant to rollout new marketing initiatives. Also it is very important that the product is designed and built in such a way that it is easier to add/remove features.&lt;br&gt;Available marketing tools with the product&lt;br&gt;Sooner or later you will want to provide returning customers with a special discount, or use a coupon as a promotional device. Does your ecommerce product (www.ritecart.co.uk) or solution allow for that contingency in your checkout? Can you easily generate creative marketing content and integrate it into the site’s infrastructure? Can you easily identify your targeted customers based on the data you have by analyzing the data in hand? and or does the system seem limiting? &lt;br&gt;Coupons and other promotions can be key conversion tools, so make sure your ecommerce product    (www.ritecart.co.uk) allows for this kind of marketing flexibility. Remember, promotions and marketing tools can make a difference in the crowded online marketplace, and can help set you apart from others who have their online presence in the market.&lt;br&gt;Ability to analyze data&lt;br&gt;Once you have your ecommerce solution deployed, you will want to find ways and means to increase the sales of your product. You may want to look at your current customer base, understand their trends, their demographics, their preference, and the overall customer behavior. All these helps you to prepare your business better, find effective marketing tools and eventually get more sales done.&lt;br&gt;To effectively achieve this, you would need means to analyze your data. As a product selection criteria, it is very important that you specifically know that what are the different analytics, which are provided by the tool&lt;br&gt;Reports&lt;br&gt;Reports are important for the management as it helps them to see the overall picture of the order and sales in the organization. It is important to know what are the different reports supported by the ecommerce solution. I would recommend that one should list all of the reports required for the organization and try to ensure that those reports are covered or are generated by the ecommerce solution. It is also necessary to know how easily more reports can be added or generated by the system.&lt;br&gt;Other important aspect of reporting is the support of different formats. The most common formats are CVS (Microsoft Excel), PDF (Adobe) and Quickbooks.&lt;br&gt;Integration&lt;br&gt;Integration is one of the key non functional requirements; one should look at, before choosing ecommerce software (www.ritecart.co.uk). Some of the key questions would be how easy is it to integrate with third party software? Does the ecommerce provider have the pluggable modules provided like Epos (Online electronic Point Of Sale) and Accounting package?  &lt;br&gt;Palindrome Software Labs (www.palindromesoftware.com) has been very successful in marketing and selling its RiteCart enterprise product, which has ecommerce, epos, accounting and other pluggable modules. &lt;br&gt;Major sales in the RiteCart enterprise have been the epos and ecommerce combination. RiteCart (www.ritecart.co.uk) has n tier architecture for its epos module. Epos module has online/offline synchronization with the order management, warehouse management and ecommerce module &lt;br&gt;As I said earlier, ecommerce solution should be the tool for business to enhance its marketability, sales and in no way should limit it.&lt;br&gt;&lt;br&gt;&lt;br&gt;Customer Service&lt;br&gt;Any online retailer will understand how important customer service is to maintaining the success of a business. In choosing an eCommerce package, as a consumer, customer support is all the more important. Make sure that eCommerce software provider does provide with the elements you need to keep an online business operating at its peak level at all times. Does the vendor offer notifications regarding product updates or enhancements, personalized service, and technical support? Is there an option for an online help with live chat and IP2IP calling (www.supportnow.biz)? Keep in mind that the eCommerce solution provider should offer the same individualized service that one would want to give to his customers. &lt;br&gt;Technical Support&lt;br&gt;In the same vein, one shouldn’t have to jump through hoops to get someone to aid you if there is a problem with your online store—so make sure the service providers have experienced, reliable technical support and are committed to fixing a coding error or bug quickly. Quality counts; be assured that your ecommerce service provider (www.palindromesoftware.com) has people behind and are equally committed to quality and the customer experience as you are. &lt;br&gt;Technical Implementation Aspects&lt;br&gt;This is one of the most neglected factors by the ecommerce customer community. &lt;br&gt;Remember, Ignorance is not always bliss. it is important to understand that the product development technology plays a vital role in defining product features, customization, support and ease of product usage. &lt;br&gt;It is fairly common these days to use a scripting language to build products because that is the easiest way to build a product for the product supplier!!&lt;br&gt;&lt;br&gt;I encourage customers to ask some specific questions, to name a few&lt;br&gt;·	How can I customize the product behavior? Does it use XML or Property files?&lt;br&gt;·	How can I change my query? Can I change without looking into the code?&lt;br&gt;·	How can I change the content?&lt;br&gt;·	Can my Home page flash dynamically pick up product images, price and other details from my database&lt;br&gt;·	What language is used for development for product? Scripting language like PHP and others are a huge no, no. Make sure that your product is built using a software language like Java or .NET (most preferred ones)&lt;br&gt;·	Can I add more modules to my product? How simple is it? Is the development Object Oriented&lt;br&gt;&lt;br&gt;Our product RiteCart (www.ritecart.co.uk) is built using robust MVC/Struts framework, which is modular, extensible and configurable. Technologies used in this product are Java, XML, BSH.&lt;br&gt;Build vs. Buy&lt;br&gt;Over the period of time, this has become one of my favorite customer questions. Build or Buy?&lt;br&gt;I usually answer this by asking a question- how much ROI do you expect out of your ecommerce investment and product?&lt;br&gt;Building is an expensive option (not from cost point of view but from ROI Point of view). &lt;br&gt;You can build your solution using one of these options&lt;br&gt;1.	Build with a good reliable vendor onsite (with or without an open source solution)&lt;br&gt;2.	Build with a good vendor offshore&lt;br&gt;3.	Build with a small vendor onsite/offshore&lt;br&gt;4.	Go for your own development with some open source tools&lt;br&gt;&lt;br&gt;Point 1, 2 &amp;3 are feasible but one should ask himself the following questions, is the cost feasible? Will the vendor understand all the functional needs of the ecommerce solution? How long has the vendor been in the ecommerce solution market? Will the solution be ever built? Will it work as per expectations? Can the software vendor be relied upon? How much time will it take? What impact does it have on my business if it is not delivered to my satisfaction?&lt;br&gt;Finally for option 4, if you decide to pursue an open-source application to manage your store, make sure to thoroughly research and examine your options. Is the project continuously updated, or has it been stagnant for a long time, with very few updates on the project and very little news as to where it is headed? Several open-source solutions are released every year. However, very few have the longevity that you will need to be used as a foundation for your online store. Examine the programmers behind it, and others who use the program. &lt;br&gt;Buying option is a much easier option. One can feel and see the solution. One can make sure that he has got everything in the product he needs. Also, he can be rest assured that the company has the required functional, technical and support expertise to support all of his needs.&lt;br&gt;Finally, look at the company that’s behind your eCommerce solution (www.ritecart.co.uk). What have they done in the past? Are they a growing enterprise, likely to continually make improvements to their firm, and pass on those benefits to you? When considering a package, make sure that the company you are dealing with is credible, with a solid reputation to back up any claims. See where your customer and technical support will come from. Is it in-house or out-sourced? Do they have a solid, supportive community in the form of a forum, blog, or network of satisfied eCommerce businesses (www.ritecart.co.uk)? Examine the philosophy behind the company. Ask for references or email others, who’ve used their services in the past, and see what they have to say about the different aspects of the company you may be working with. These are the people who are going to help you build your business and make it a success; so choose wisely. &lt;br&gt;Ritecart product (www.ritecart.co.uk) is sold in two flavors (Lite &amp; enterprise). If you are looking for ecommerce software, Please request for a quotation from our Sales team. &lt;br&gt;We have got the right product for you tagged with the right price!!!&lt;br&gt;Author is working as a Senior Retail Analyst with Palindrome Software Labs (www.palindromesoftware.com). &lt;br&gt;</description><pubDate>Sat, 07 Jun 2008 09:18:31 GMT</pubDate><dc:creator>ramukumar</dc:creator></item><item><title>How to choose an ecommerce product?</title><link>http://forum.franchise.org/Topic424-16-1.aspx</link><description>What is ecommerce?&lt;br&gt;Ecommerce (www.ritecart.co.uk) can be described as a commerce conducted electronically. It is the whole process of being able to make a sale of the product over the World Wide Web.&lt;br&gt;Electronic commerce that is conducted between businesses is referred to as Business-to-business or B2B. B2B can be open to all interested parties (e.g. commodity exchange) or limited to specific, pre-qualified participants (private electronic market).&lt;br&gt;Electronic commerce (www.ritecart.co.uk) is generally considered to be the sales aspect of e-business. It also consists of the exchange of data to facilitate the financing and payment aspects of the business transactions.&lt;br&gt;How does one go about choosing an ecommerce product?&lt;br&gt;&lt;br&gt;It is my observation that while selecting an ecommerce product (www.ritecart.co.uk) most of the customers seem to be asking themselves the following set of questions&lt;br&gt;·	How will it appear on the customer side? &lt;br&gt;·	Will it be an attractive website? &lt;br&gt;·	Will it display all of my products?&lt;br&gt;·	Can I use open source and do some developments specific to my requirement?&lt;br&gt;These questions are valid and are important but these questions should be asked only after the selection of product is done.  It is very important for business, which are for a long haul to really look for ROI (Return of Investment) from their ecommerce product (www.ritecart.co.uk).&lt;br&gt;Before selection of any product, it is very useful to list down why you need a product or software, in this case ecommerce software?&lt;br&gt;Some of the answers will be/can be&lt;br&gt;·	Increase presence in Online market and thereby have more sales&lt;br&gt;·	Introduce a new channel of business- Have a new online channel for selling goods&lt;br&gt;·	Establish Brand name, making future rollout of products/commodities easier&lt;br&gt;·	Simplify management of all sales and inventories&lt;br&gt;·	Increase productivity by integrating both Online and Offline model &lt;br&gt;·	Increase visibility of the entire business operations by integrating both online and offline models together&lt;br&gt;·	Be competitive, Just because a neighbor doing it!!!&lt;br&gt;I like the last one, because that way, one doesn’t have to really think hard but to follow his neighbor!!&lt;br&gt;Anyways, once one has his reasons chalked out, he would have also realized that this is a true line of business and needs much more investigation, investment and business initiative to make it a real success.&lt;br&gt;Online business can be only successful as successful as the tool is (the ecommerce product). To draw a comparison, one may want to travel 80 miles in an hr and may be really trying hard but that ain’t be possible with a bullock cart or may be even with a horse wagon. One would atleast need a car to make that happen.&lt;br&gt;Coming back to success, success of the ecommerce product (www.ritecart.co.uk) would lie on how the product fares with all of the following aspects.&lt;br&gt;1.	Ease of configuration&lt;br&gt;2.	Ability to Scale&lt;br&gt;3.	Useful latest features&lt;br&gt;4.	Available marketing tools with the product&lt;br&gt;5.	Ability to analyze data (analytics, not only google analytics!!)&lt;br&gt;6.	Reports&lt;br&gt;7.	Integration (with other modules, Like epos with near realtime online/offline synchronization of data and other packaged application )&lt;br&gt;8.	Customer Service&lt;br&gt;9.	Technical Support&lt;br&gt;10.	Technical Implementation Aspects&lt;br&gt;11.	Build vs Buy&lt;br&gt;Please keep watching for my second post on the same topic, where I will expand on each of above selection criteria’s. If you happen to take your decision before my next post, consider RiteCart ecommerce product (www.ritecart.co.uk) software marketed by Palindrome Software Labs Pvt Ltd (www.palindromesoftware.com).&lt;br&gt;</description><pubDate>Sat, 07 Jun 2008 09:17:45 GMT</pubDate><dc:creator>ramukumar</dc:creator></item><item><title>If franchise goes into bankruptcy</title><link>http://forum.franchise.org/Topic406-16-1.aspx</link><description>If the corporate part of the franchise files for bankruptcy what happens to all the owners of the individual stores?</description><pubDate>Wed, 23 Apr 2008 12:42:39 GMT</pubDate><dc:creator>beckstine</dc:creator></item><item><title>Global Marketing</title><link>http://forum.franchise.org/Topic383-16-1.aspx</link><description>Dear Franchisors&lt;br&gt;&lt;br&gt;We can promote your company's franchise opportunity worldwide through our network of 23 international franchise portals from as little as US$150 per country. Or if you are looking for regional franchise support, we have franchise consultants in Canada, USA, India, UK, Saudi Arabia, Malaysia and Singapore.&lt;br&gt;&lt;br&gt;For further details, please contact us on +44 1590 689755 or visit our website</description><pubDate>Mon, 17 Mar 2008 16:25:10 GMT</pubDate><dc:creator>Franchiseek.com</dc:creator></item><item><title>Looking for a Partner</title><link>http://forum.franchise.org/Topic377-16-1.aspx</link><description>I am contemplating developing some franchises in southern california for an existing QSR.  I am looking for partners with operating experience in QSR.  I have the finance background and financial backing.&lt;/P&gt;&lt;P&gt;What is the best way to find a partner or partners?</description><pubDate>Tue, 11 Mar 2008 16:34:11 GMT</pubDate><dc:creator>SteveP</dc:creator></item><item><title>Franchisee newbie</title><link>http://forum.franchise.org/Topic362-16-1.aspx</link><description>I am new to this forum, but thought maybe someone would be able to help me. I wonder if anyone has any experience with the Cartridge World franchise? What do you think of it? Any one know what a franchisee can earn in this market? Costs? &lt;/P&gt;&lt;P&gt;any advice would be appreciated&lt;/P&gt;&lt;P&gt;Thanks</description><pubDate>Tue, 19 Feb 2008 14:44:51 GMT</pubDate><dc:creator>But dad</dc:creator></item><item><title>Area development agreements or territory agreements</title><link>http://forum.franchise.org/Topic354-16-1.aspx</link><description>I am looking into franchise opprortunity with a relatively new franchise and wanted to know more about getting an area development agreement or territory agreement.  Does anyone have sample agreements they can share with me or any input on what to do or not do.&lt;/P&gt;&lt;P&gt;Thank you.</description><pubDate>Wed, 30 Jan 2008 14:42:42 GMT</pubDate><dc:creator>jjmartini</dc:creator></item><item><title>Franchise and bankruptcy</title><link>http://forum.franchise.org/Topic330-16-1.aspx</link><description>I am 33 yr old semi-single-father with a 4 yr old and a BK on my credit, living in NJ, how hard is it to get taken seriously to open my own franshise?</description><pubDate>Mon, 14 Jan 2008 00:23:22 GMT</pubDate><dc:creator>vchiocchi</dc:creator></item><item><title>YOUR MARKETING PARTNER</title><link>http://forum.franchise.org/Topic344-16-1.aspx</link><description>&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-ALIGN: justify"&gt;&lt;SPAN style="FONT-FAMILY: Garamond"&gt;&lt;FONT size=3&gt;&lt;FONT color=#000000&gt;Hi,&lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-ALIGN: justify"&gt;&lt;SPAN style="FONT-FAMILY: Garamond"&gt;&lt;o:p&gt;&lt;FONT color=#000000 size=3&gt; &lt;/FONT&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-ALIGN: justify"&gt;&lt;SPAN style="FONT-FAMILY: Garamond"&gt;&lt;FONT color=#000000 size=3&gt;We can promote your products and services in US, &lt;?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /&gt;&lt;st1:country-region w:st="on"&gt;Canada&lt;/st1:country-region&gt;, &lt;st1:country-region w:st="on"&gt;UK&lt;/st1:country-region&gt;, Europe, &lt;st1:place w:st="on"&gt;&lt;st1:country-region w:st="on"&gt;Australia&lt;/st1:country-region&gt;&lt;/st1:place&gt; or any other country where you are targeting your business expansions. To know about the business models we are proposing, send a mail to &lt;/FONT&gt;&lt;A href="mailto:aws@kcsbpo.com"&gt;&lt;FONT size=3&gt;aws@kcsbpo.com&lt;/FONT&gt;&lt;/A&gt;&lt;FONT size=3&gt;&lt;FONT color=#000000&gt; providing details of your business. We shall revert with a proposal.&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-ALIGN: justify"&gt;&lt;SPAN style="FONT-FAMILY: Garamond"&gt;&lt;o:p&gt;&lt;FONT color=#000000 size=3&gt; &lt;/FONT&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-ALIGN: justify"&gt;&lt;SPAN style="FONT-FAMILY: Garamond"&gt;&lt;FONT size=3&gt;&lt;FONT color=#000000&gt;Thanks,&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-ALIGN: justify"&gt;&lt;FONT size=3&gt;&lt;FONT color=#000000&gt;&lt;st1:City w:st="on"&gt;&lt;st1:place w:st="on"&gt;&lt;SPAN style="FONT-FAMILY: Garamond"&gt;Nancy&lt;/SPAN&gt;&lt;/st1:place&gt;&lt;/st1:City&gt;&lt;SPAN style="FONT-FAMILY: Garamond"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P class=MsoNormal style="MARGIN: 0in 0in 0pt; TEXT-ALIGN: justify"&gt;&lt;SPAN style="FONT-FAMILY: Garamond"&gt;&lt;FONT size=3&gt;&lt;FONT color=#000000&gt;Business Partner&lt;o:p&gt;&lt;/o:p&gt;&lt;/FONT&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: Garamond; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-bidi-font-family: 'Times New Roman'"&gt;&lt;FONT color=#000000&gt;KCS-BPO&lt;/FONT&gt;&lt;/SPAN&gt;</description><pubDate>Thu, 24 Jan 2008 07:35:43 GMT</pubDate><dc:creator>kcsbpo2007</dc:creator></item><item><title>Food &amp; Paper Costs</title><link>http://forum.franchise.org/Topic328-16-1.aspx</link><description>Does anyone have an idea of what the food &amp;amp; paper costs, labor costs for Qdoba, Moe's Southwest Grill and Baja Fresh Mexican Grill?</description><pubDate>Sun, 13 Jan 2008 15:41:15 GMT</pubDate><dc:creator>sticks</dc:creator></item><item><title>Cut costs and add value to your business</title><link>http://forum.franchise.org/Topic336-16-1.aspx</link><description>&lt;TABLE cellSpacing=0 cellPadding=0 width="100%"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD class=smalltxt vAlign=top&gt;Hello all, &lt;P&gt;My name is David and I work for a company called Dalrada Financial Corporation.  Here at Dalrada, our goal is to help business owners cut costs and reduce much of the stress that comes with running a business.  Our program combines workers' compensation insurance, payroll processing services, human resources support, and benefits administration and is offered as a package to business owners.  In addition, we have a safety and loss control team who are available to all of our clients.  We currently process payroll and cover over 40,000 worksite employees.  Due to this large buying power, we are able to offer workers' comp rates that are extremely competetive.  Should you like further information, please check us out online at &lt;A href="http://www.dalrada.com/"&gt;www.dalrada.com&lt;/A&gt; or contact me directly.  It would be my pleasure to prepare no cost, no obligation quotes for anyone interested.  &lt;/P&gt;&lt;P&gt;Best regards,&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;</description><pubDate>Mon, 14 Jan 2008 13:58:44 GMT</pubDate><dc:creator>dperez</dc:creator></item><item><title>FreeFranchiseDocs - Resource for Franchisees to find UFOC in one place</title><link>http://forum.franchise.org/Topic255-16-1.aspx</link><description>Hi,&lt;/P&gt;&lt;P&gt;I ran across this website that might be useful for those looking to evaluate franchise concepts.  Unlike other sites that charge $$$ for their UFOC's, this site has them all posted for FREE.&lt;/P&gt;&lt;P&gt;&lt;A href="http://www.freefranchisedocs.com"&gt;http://www.freefranchisedocs.com&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Good luck,&lt;/P&gt;&lt;P&gt;jon&lt;/P&gt;&lt;P&gt;Los Angeles, CA</description><pubDate>Thu, 27 Sep 2007 19:18:02 GMT</pubDate><dc:creator>proxybox</dc:creator></item><item><title>Royalties</title><link>http://forum.franchise.org/Topic314-16-1.aspx</link><description>As a franchisee, you have to pay the initial franchise fee. On top of that there are the royaltie fees you have to pay. Some franchisors ask for fixed monthly fees that are increased by some % each year. Others ask for a certain % of the gross revenues.&lt;/P&gt;&lt;P&gt;Which of the 2 possibilities is more usual and/or interesting for the franchisee? &lt;/P&gt;&lt;P&gt;How many % of the gross revenues is usual?</description><pubDate>Wed, 05 Dec 2007 06:33:28 GMT</pubDate><dc:creator>karenita</dc:creator></item><item><title>Do it for the EXPERIENCE</title><link>http://forum.franchise.org/Topic316-16-1.aspx</link><description>Short Bio: I'm 27, work 9-5 in corporate banking, have around $160k saved up, have NO EXPERIENCE in running a business whatsoever!  &lt;br&gt;&lt;br&gt;I'm considering going into a franchise because I want to be part of an established business system which can teach me what running a business is all about.  I mean, I have no accounting abilities and consider myself to be average when it comes to math.  One thing I am good at is sales.  I'm frightened that if I start my own business, I will suddenly be hit with the harsh reality that I, ALONE, need to take care of things like inventory, payroll taxes, and all the other fun stuff when it comes to numbers.  &lt;br&gt;&lt;br&gt;I figure after being part of a franchise for 2-3 years, I will have gained enough experience of running a business and then explore venturing off on my own.&lt;br&gt;[B]&lt;br&gt;Am I correct for thinking this way?  I mean, I've explored doing easy things like coin laundries, public storage spaces...all things that don't require too much work.  But then I figured I won't be really learning anything and just going back and forth collecting quarters every week, not interacting with clients either.  &lt;br&gt;&lt;br&gt;I'll quit my 9-5 one day but I need feel ready.  I'm willing to only play with $100k max because I'm planning on getting married in a couple years and I need that $$.  &lt;br&gt;&lt;br&gt;Any advice?  Similar experiences you want to share?  &lt;br&gt;&lt;br&gt;TIA BIG TIME for any help for this is a pinnacle point in my life and I'm lucky to have such a great resource for advice.  &lt;img align="absmiddle" src="http://forum.franchise.org/Skins/Classic/Images/EmotIcons/Smile.gif" border="0" title="Smile"&gt;</description><pubDate>Thu, 06 Dec 2007 05:08:45 GMT</pubDate><dc:creator>dayvid12</dc:creator></item><item><title>Passive investment or part-time franchise</title><link>http://forum.franchise.org/Topic96-16-1.aspx</link><description>Hello,&lt;/P&gt;&lt;P&gt;I am researching possible franchise options (I have absolutely no experience or knowledge regarding franchises at all), and I am wondering if there is such a thing as a part-time homebased franchise, or a franchise where I simply provide capital.  I work a full time job already, as does my wife, and we have an infant daughter.  I am looking at the franchise system as a way to make a little side money, but I don't feel that I would have the time to be fully involved in running a business.  Are there options available for me, or am I dreaming of something that doesn't exist?&lt;/P&gt;&lt;P&gt;Thanks</description><pubDate>Fri, 16 Mar 2007 09:24:34 GMT</pubDate><dc:creator>DaveGerard</dc:creator></item><item><title>searching for a franchise</title><link>http://forum.franchise.org/Topic203-16-1.aspx</link><description>I see some companies want you to have $100.000 in assests.  What would you advice a person who has over $35,000. saved and no assest.</description><pubDate>Fri, 27 Jul 2007 13:53:27 GMT</pubDate><dc:creator>sweetlady</dc:creator></item><item><title>Anyone with experience with Global Travel International?</title><link>http://forum.franchise.org/Topic104-16-1.aspx</link><description>My neighbor referred me to them, and she is doing well with them as a part-time, home-based situation, which is exactly what I am looking for.  I trust her, but I also was wondering if anyone has experience with the company.  It is basically travel agent stuff, but she has a family that travels a lot so there is a steady customer base.  Mine doesn't, so I don't know if she is having success due to the company or the dynamic of her family as her main customer base.&lt;/P&gt;&lt;P&gt;Thanks</description><pubDate>Wed, 21 Mar 2007 13:02:59 GMT</pubDate><dc:creator>DaveGerard</dc:creator></item></channel></rss>